FAQs

Where is the serial number on my window?

2022-06-30T12:09:18-05:00

Each window has an individual serial number that correlates to the sizing, options and components of that specific window which will be formatted as either 99-15423-01 or K15274-01. On double hung windows, this will be located on the inside of the top frame. Other styles of windows may have the number on a label affixed to the sash.

Where is the serial number on my window?2022-06-30T12:09:18-05:00

Do you sell custom sized windows?

2018-07-10T16:51:58-05:00

Every Vinylmax window is custom manufactured for a specific wall opening. All of our windows are custom sized for the most accurate and efficient fit.

Do you sell custom sized windows?2018-07-10T16:51:58-05:00

How long will it take to receive my windows once my order has been placed?

2018-07-10T16:53:50-05:00

This depends on the features and options you select for your windows. Typically, our windows are made in a timely manner and shipped to our nationwide network of distributors. It is likely that your windows will be installed before your next energy bill arrives.

How long will it take to receive my windows once my order has been placed?2018-07-10T16:53:50-05:00

When is the best time of year to replace my windows?

2018-07-10T16:54:01-05:00

Windows can be effectively replaced any time of year in any climate. Most installations only require the opening to be empty for a very short time before your new window is put in place. Older windows typically are inefficient and the sooner the windows are replaced, the faster the homeowner can reap the benefits of efficient windows.

When is the best time of year to replace my windows?2018-07-10T16:54:01-05:00

I’ve never heard of Vinylmax. What sets you apart from other window companies?

2018-07-10T16:54:07-05:00

There are more than 1,200 window manufacturers in North America and most of them are not household names. Vinylmax was founded in 1982, is privately held by the Doerger family, and is lead by their second generation. Window and Door magazine has recognized Vinylmax as one of the Top 100 manufacturers year over year. The Doerger family maintains a strong commitment to innovative quality and customer satisfaction, a commitment that is more important than any brand name. Vinylmax puts this commitment in writing through its strong Lifetime Limited Warranty.

I’ve never heard of Vinylmax. What sets you apart from other window companies?2018-07-10T16:54:07-05:00

What is the difference between a Vinylmax window and those I can find in a home improvement store?

2018-07-10T16:54:14-05:00

Every window we produce is custom made for each opening. A reputable contractor can advise you on what product is suitable for your home and climate. Many of the mass produced mega-store windows are inexpensively built with lower grade raw materials, parts, and hardware. Often times, these windows are designed for multiple uses, such as single-family homes and multi-family dwellings. Our windows are specifically designed and engineered for longevity and efficiency in single family homes.

What is the difference between a Vinylmax window and those I can find in a home improvement store?2018-07-10T16:54:14-05:00

What are the most important ratings to look for in a quality replacement window?

2018-07-10T16:54:19-05:00

There are a lot of acronyms and ratings in the window industry that explain how one window is different from another. Here are a few key items to keep in mind when choosing a window: Visible Light Transmittance (often referred to as VLT). This is the amount of daylight that will be allowed into your home with your new product. U-value (the inverse of R-value) is used to measure the efficiency of your new windows. Make sure to get an accurate figure based on the entire window unit and not on the center of glass or the frame alone. Solar Heat [...]

What are the most important ratings to look for in a quality replacement window?2018-07-10T16:54:19-05:00
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