I need to file a warranty claim. Where can I do that? Fill out the Warranty Claim button below Warranty Claim Email(Required) Date:(Required) MM slash DD slash YYYY What type of service(Required) Service Parts Distributor Name:(Required) Distributor City:(Required) Distributor Contact: First Last Distributor Phone:Original Order Number:(Required) Order Line Number:(Required) Homeowner Name:(Required) First Last Homeowner Address(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Phone:(Required)Email:(Required) It the jamb plumb? (use a 4" or 6" level)(Required) Yes No Is the jamb square? (use a square in corners)(Required) Yes No Are the sill and sub-floor level?(Required) Yes No Is the unit properly caulked?(Required) Yes No Are the weep holes visible and free of debris?(Required) Yes No Are 2 1/2” supplied screws installed?(Required) Yes No If you answered no to any of the questions above, there are installation errors that need to be corrected before filing a claim.What issue(s) are you experiencing?(Required)Please attach images of your issue, if possible: Drop files here or Select files Max. file size: 128 MB. I have checked the unit(s) for the installation errors and found the installation to be correct. I am requesting a service call with the understanding that there may be a $65.00 (plus hourly rate for additional hours) service charge if the problem is a result of incorrect installation practices.(Required)I have checked the unit(s) for the installation errors and found the installation to be correct. I am requesting a service call with the understanding that there may be a $65.00 (plus hourly rate for additional hours) service charge if the problem is a result of incorrect installation practices. I agree to the privacy policy. 2023-05-24T13:38:34-05:00
